{"id":3288,"date":"2023-05-15T18:01:24","date_gmt":"2023-05-15T17:01:24","guid":{"rendered":"https:\/\/bristolhotel.me\/terms-of-use\/"},"modified":"2024-03-19T16:27:57","modified_gmt":"2024-03-19T15:27:57","slug":"terms-of-use","status":"publish","type":"page","link":"https:\/\/bristolhotel.me\/en\/terms-of-use\/","title":{"rendered":"Terms of use"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3288\" class=\"elementor elementor-3288 elementor-3195\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3937efa e-con-boxed e-con\" data-id=\"3937efa\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49dbb7e e-con-boxed e-con\" data-id=\"49dbb7e\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-471dfb4 elementor-widget elementor-widget-heading\" data-id=\"471dfb4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.12.1 - 02-04-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h5 class=\"elementor-heading-title elementor-size-default\">1. Basic data<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7ad5f3 elementor-widget elementor-widget-text-editor\" data-id=\"f7ad5f3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.12.1 - 02-04-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Velma d.o.o. , Ul. Bora \u0106etkovi\u0107a br-135, 81000 Podgorica, for Bristol Hotel, ul. Bora Stankovi\u0107a br 1. 81000 Podgorica, PIB: PIB:02394901; VAT: 30\/31-03291-0; Reg. No.: 50197422: Activity 9601; Business banks: \u017d.r.: NLB banka 530-18486-39; CKB bank 510-3361-45<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f73343d elementor-widget elementor-widget-heading\" data-id=\"f73343d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">2. Conversion Statement:<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53854ea elementor-widget elementor-widget-text-editor\" data-id=\"53854ea\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>All payments will be made in the local currency EUR. For information display of prices in other currencies, the middle exchange rate of the Central Bank of Montenegro is used. The amount for which your payment card will be charged will be expressed in your local currency through conversion to the same at the exchange rate used by the card organizations, which cannot be known to us at the time of the transaction. As a result of this conversion, there is a possibility of a slight difference from the original price listed on our website. Thank you for your understanding.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-615045a elementor-widget elementor-widget-heading\" data-id=\"615045a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">3. Complaints policy and contact information for users if they want to be informed about a complaint or order<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63c0829 elementor-widget elementor-widget-text-editor\" data-id=\"63c0829\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If you want to file a claim\/complaint about the type of service provided, please contact us via e-mail address: <a href=\"mailto:info@bristolhotel.me\">info@bristolhotel.me<\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7fa305 elementor-widget elementor-widget-heading\" data-id=\"d7fa305\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">4. Conditions for canceling arrangements and changing dates:<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d48f0d7 elementor-widget elementor-widget-text-editor\" data-id=\"d48f0d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The guest is obliged to notify the Bristol Hotel in writing about canceling or changing the date of the arrangement. Depending on the terms of cancellation of the arrangement, the following percentages of the total price are retained:<\/p>\n<ul>\n<li>The guest can cancel free of charge up to 2 days before arrival. The guest will be charged: the total price of the reservation if he cancels within 2 days before arrival. No prepayment is required.<\/li>\n<\/ul>\n<ul>\n<li>In case of early departure from the hotel, Bristol Hotel has no obligation to return the money<\/li>\n<\/ul>\n<p>After the reservation has been made, changes in dates can only be made with the consent of the Bristol Hotel.<\/p>\n<h6>Grace period<\/h6>\n<ul>\n<li>No cancellation fees will be charged for a reservation canceled 4 hours after the reservation was made<\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43c8c2c elementor-widget elementor-widget-heading\" data-id=\"43c8c2c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">5. Protection of confidential transaction data:<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-275f9a4 elementor-widget elementor-widget-text-editor\" data-id=\"275f9a4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>When entering data about a payment card, confidential information is transmitted via a public network in a protected (encrypted) form using the SSL protocol and PKI system, as currently the most modern cryptographic technology. The security of data during purchases is guaranteed by the payment card processor, so the entire payment process is carried out in a secure environment.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45c921c elementor-widget elementor-widget-heading\" data-id=\"45c921c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">6. Statement on VAT:<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0079855 elementor-widget elementor-widget-text-editor\" data-id=\"0079855\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>VAT is included in the price and there are no hidden costs.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d69a886 elementor-widget elementor-widget-heading\" data-id=\"d69a886\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">7. Payment methods:<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a12779 elementor-widget elementor-widget-text-editor\" data-id=\"7a12779\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n<li>Payment is available at the reception with payment cards or cash.<\/li>\n<li>An additional option is to accept payment cards for the card not present option (without the physical presence of the card).<\/li>\n<li>Online Payment (WSPAY)<\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7760a48 elementor-widget elementor-widget-heading\" data-id=\"7760a48\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Pre-authorization preferences<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2affbb0 elementor-widget elementor-widget-text-editor\" data-id=\"2affbb0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n<li>We pre-authorize guest credit cards before arrival for certain policy types.<\/li>\n<li>The amount we temporarily hold on guests&#8217; credit cards is the full amount.<\/li>\n<li>We pre-authorize guests&#8217; credit cards after the free cancellation period.<\/li>\n<\/ul>\n<p>The payment cards we accept are: American Express, Visa, Euro\/MasterCard, Maestro,<\/p>\n<p>We accept bookings without credit card details from:<\/p>\n<ul>\n<li>Later booking for the same day: guests who book <em>between 16:00 and 00:00<\/em> and arrive on the same day, when at least 3 units are available.<\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db2f543 elementor-widget elementor-widget-heading\" data-id=\"db2f543\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">8. Online payment:<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d6b14c elementor-widget elementor-widget-text-editor\" data-id=\"5d6b14c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>WSPAY &#8211; Credit or Debit Cards: secure payment by credit or debit card. You will be redirected to the WSPAY website where complete payment security is guaranteed. The relevant data of your reservation and online credit card payments are protected per PCI DSS standards. WSPay protects the transmission of your data and your privacy using TLS 1.2 cryptographic protocols. Entry and transfer of personal data and credit card number data is protected by SSL protocol.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. Basic data Velma d.o.o. , Ul. Bora \u0106etkovi\u0107a br-135, 81000 Podgorica, for Bristol Hotel, ul. Bora Stankovi\u0107a br 1. 81000 Podgorica, PIB: PIB:02394901; VAT: 30\/31-03291-0; Reg. No.: 50197422: Activity 9601; Business banks: \u017d.r.: NLB banka 530-18486-39; CKB bank 510-3361-45 2. Conversion Statement: All payments will be made in the local currency EUR. For information [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":""},"_links":{"self":[{"href":"https:\/\/bristolhotel.me\/en\/wp-json\/wp\/v2\/pages\/3288"}],"collection":[{"href":"https:\/\/bristolhotel.me\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bristolhotel.me\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bristolhotel.me\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/bristolhotel.me\/en\/wp-json\/wp\/v2\/comments?post=3288"}],"version-history":[{"count":3,"href":"https:\/\/bristolhotel.me\/en\/wp-json\/wp\/v2\/pages\/3288\/revisions"}],"predecessor-version":[{"id":3291,"href":"https:\/\/bristolhotel.me\/en\/wp-json\/wp\/v2\/pages\/3288\/revisions\/3291"}],"wp:attachment":[{"href":"https:\/\/bristolhotel.me\/en\/wp-json\/wp\/v2\/media?parent=3288"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}